When is a person ready for hospice care?

At a glance

  • Hospice care is for anyone with a life-limiting illness.

  • St Peter's can provide support and care for many months, not just in the last weeks of life.

  • Hospice care is a service, not a place. Most care is provided in the community or in a patient's home.

  • Hospice care is 100% free to patients and families.

What is hospice care and support?

Our goal is to help our patients live well to their last day, and to support their families and friends up to and beyond that point. We never forget that everyone is unique, bringing with them their own set of circumstances, priorities and personality.

Many people come to us thinking that support from the Hospice is only available in the last days of someone's life. They also think the care we offer is only provided on the Hospice premises. In fact, people with a life-limiting condition can make use of our services for many months and most of our care is provided in the community.

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Palliative care support workers

Who does the Hospice support?

Hospice care focuses on the person, rather than their illness. This means we can support you medically, physically, psychologically, socially, and spiritually, depending on your needs. Our staff are experts in their fields and aim to support you through the times when you need it most. 

We want everyone to feel welcome, valued and respected, whoever they are and wherever they're from. St Peter's Hospice is not affiliated to any faith; our approach is to support people of all faiths and none.

Patients are eligible for care with St Peter's if:

  • They are over 18 years old

  • They have a progressive, life-limiting illness, such as cancer, heart disease, lung disease or a neurological disease

  • They are registered with a GP in Bristol, South Gloucestershire or North Somerset

Where is hospice care provided?

Our goal is to support everyone who needs specialist end-of-life care when and where it matters most to them. This means we provide professional care in the Hospice, over the phone, or in the person's home - including care homes.

Most of the time, we come to you and support you in the comfort of your home. Nearly 90% of our care is provided in local communities. Our Hospice Community Hub in Whitehall offers emotional support, practical advice and workshops and uplifting wellbeing activities like crafting.

We also support and care for patients at our Wellbeing Service and Inpatient Unit in Brentry. At our Wellbeing Service, patients can get involved with a range of programmes and services and get to know others in similar circumstances. In our Inpatient Unit, we have 15 spacious en-suite rooms and we'll go out of our way to make you feel at home with us.

Wellbeing Services

When can I get hospice care?

Many people think we only provide care during the last few weeks of life. However, we're here for adults living with a life-limiting illness and many receive our support over a number of months.

We want to support people earlier and for longer, increasing the time people are supported to the last 12 months of life. If we can support you sooner, we hope to improve your quality of life and that of your loved ones.

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What hospice care do we provide?

We can provide joined-up care depending on your circumstances. Our services include:

  • 24 hour Advice Line: Our 24 hour Advice Line is available to you every day of the year. You can call us for advice if you're worried or not sure what to do on 0117 915 9430. Anyone living with a life-limiting illness can call the Advice Line, even if they're not currently under our care and the same goes for their carers and loved ones.

  • Living Well programme: This eight-week programme is created to help enable you navigate life with a life-limiting illness. It's an opportunity to connect with others with shared experiences, and form a supportive community.

  • Fatigue and Breathlessness course: A five-week course that focuses on practical techniques to help you manage fatigue and breathlessness. You'll explore goal setting, energy conservation, activity and movement, as well as sleep, appetite, and breathlessness. This course also includes light chair-based exercises and a relaxation session.

  • Hospice Community Hub: For those living with a life-limiting illness, as well as their families and carers, the Hospice Community Hub provides a space for connection and support. Here, you'll find emotional guidance, practical advice, and a range of uplifting activities like crafting. It's a safe, welcoming environment where you can connect with others facing similar experiences.

  • Community Nurse Specialist team: Our team of dedicated Community Nurse Specialists provide expert care in the comfort of your home. They can support you at different stages of your illness and talk to you about what is most important to you. They can provide you with expert advice on symptoms and medication, as well as social and emotional support. Crucially, they work alongside GPs, hospital teams and district nurses to make sure that all the care you receive is joined up.

  • Hospice at Home service: In the last weeks of life, our Hospice at Home service brings experienced, compassionate care directly to your home. Our Registered Nurses and Palliative Care Support Workers are specially trained in end-of-life care, ensuring that you receive the support you need.

  • Inpatient Unit: Located in Brentry, our Inpatient Unit offers short-term care for patients whose needs are urgent or complex. The typical stay is around two weeks, after which some patients are able to return home, while others may transition to longer-term care in a nursing home. Some will spend the last days of their lives in the Inpatient Unit.

Each of these services is designed to ensure that you receive the right care at the right time, with a focus on comfort, dignity, and respect. No matter where you are in your journey, we are here for you, providing the guidance and support you need.

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Is hospice care free?

All our care is provided completely free of charge. That includes care at home, in our Inpatient Unit, and through our community and support services. There's no cost to you or your family - and there never will be. As a charity, we rely on the generosity of our community to make this possible.

Does hospice care include the family too?

We understand that caring for someone who is very unwell can impact upon the people around them. The whole family can be affected practically, emotionally and financially. We offer a range of support to carers and family members.

How to access hospice care

You probably have a lot of questions. Our team is here to answer them. We can help you and those around you make the right choices for you about the next stages of your care:

  • You can refer yourself to us or you can be referred by a health or social care professional such as your GP or Community Nurse, or by your hospital team. You can also refer a family member or friend on their behalf.

  • Our informal drop-in sessions in Brentry provide information about our services. They're a great opportunity for patients, family or friends to find out more about us. There's no need to book ahead, just drop in.

  • Open to people who are living with a life-limiting illness, as well as their families and carers, the Hospice Community Hub in Whitehall offers emotional support and practical advice.

  • Anyone living with a progressive, life-limiting illness, and their carers can call our 24 Hour Advice Line. It is available to you every day of the year. Just call 0117 915 9430.

  • If you are a carer, you can call our carers support line. Our social work team can be contacted whether you just need to talk, or need advice on accessing services on 0117 915 9450, 10am-4pm, Monday-Friday.

At St Peter's, we know that everyone is unique. That's why our care is tailored to you. Whether your needs are physical, emotional, spiritual or social, we'll help you face the future with courage, comfort and dignity.