Free Furniture Collection

Book your free furniture collection within the Bristol area. We take your preloved items to our charity shops, where they're sold to raise vital funds for St Peter's Hospice.

How does our furniture collection service work?

We offer a free charity furniture collection service within the Bristol area. To book a collection, simply complete our online form and book a date that suits you. On the day, you can track your driver online so you know exactly when they will be with you. If you have a query about our service, you can also email us on furniture.collections@stpetershospice.org or call us on 0800 583 0015.

Is it a free service?

Yes, our collection service is absolutely free!

Where do we collect furniture in Bristol?

We collect furniture from across the Bristol area. The full list of postcodes we collect from are:

BS1, BS2, BS3, BS4, BS5, BS6, BS7, BS8, BS9, BS10, BS11, BS13, BS14, BS15, BS16, BS20, BS30, BS31, BS32, BS34, BS35, BS36, BS37, BS39, BS40, BS41, BS48, BS49

How many items can we take?

We can collect up to six items of furniture that is in a saleable condition. If you have more items than this, we also offer a full and partial house clearance service.

What items do we take and not take?

We can only take furniture that is in a saleable condition. As a general rule, furniture which is damaged cannot be sold.

  • Electrical items must work
  • Soft furnishings cannot be ripped or torn
  • Items can't be excessively dirty, or have been soiled

We are only able to sell upholstered items if they have a fire label attached. A fire label certifies that the label meets UK fire safety standards. A fire safety label will be permanently attached to the item, usually sewn or stapled to it.

 

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Who will collect your items?

We work with our trusted partner, Boxmove, to collect your items. They work alongside us and provide the transport and booking service to move your items from your home to our shops. Boxmove have an Excellent rating on Trustpilot with nearly 4,000 reviews.

How does your donated furniture raise funds for charity?

Your donated furniture helps support patient care. We sell your items in our furniture shops in Clifton, Brislington and Horfield to raise much needed funds.

Where do we sell your items?

Your furniture is sold through our furniture shops in Clifton, Brislington and Horfield, where we have a wonderful range of preloved furniture.

How does Gift Aid help us?

When you book in your furniture collection, you'll be asked whether we can claim Gift Aid on your furniture donation. Gift Aid is a UK government-led scheme which allows charities to claim back tax on money and items donated by UK taxpayers. For every £1 you donate with Gift Aid, St Peter's Hospice can claim another 25p. It's an easy way to make your donation go further, with very little effort from you.

 

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What our customers say

"If I could tick excellent, I would. The system is slick, transparent and informative. I wish all delivery/pick up companies were as good."

"Customer service from initial call was excellent. The drivers were polite, friendly and courteous and will seek to use this service again."

"They got the sofas out with no problem which blew my mind, as I remember moving them in and it was no easy thing... they did an outstanding job!"

"Very pleased with all the aspects of the job. Easy to follow tracking. On time and very friendly and efficient service by Tom and Tom. No problems and very satisfied. Thank you."

 

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Technical update

Due to global IT issues we are currently unable to access our electronic patient record system,  this issue is also affecting GP surgeries and district nurses. We are continuing to operate our services, using our business continuity plans.  As always, patient care and safety remain our absolute priority. We are actively monitoring and managing the situation and will provide updates here when we have them.