What information do we collect?
We collect information from you when you place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number or credit card information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your consent
When visiting the site for the first time you will be presented with the option and ability to manage your cookies preferences.
Changes to our privacy policy
If we decide to change our privacy policy, we will post those changes on this page.
Where your data is stored
We store your data on secure servers in the UK.
Contacting us
If there are any questions regarding this privacy policy you may contact us.
Cookie policy
Cookies are small text files stored on your computer by websites that you visit. It is standard practice for all websites. They help website owners, like us, deliver a better experience to website users, such as you.
The cookies used by the St Peter's Hospice website don't contain any of your personal information (name, address, email address, payment details) and we can't use them to find out who you are. A few examples of where we use them include our shopping basket function and allowing you to share content with friends on social media networks.
You will find a breakdown of the cookies we use below, and what we use them for.
Strictly necessary cookies
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NAME
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REASON FOR USE
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ASP.NET_SessionId
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This is the default web application session cookie for session state management.
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.ASPXAUTH
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Records the identity of the user currently authenticated on the site.
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__RequestVerificationToken
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As a result, the form submission is unsuccessful.
|
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ARRAffinity
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Used to affinitize a client to an instance of an Azure Web App. Helps keep the user going back to the same app instance, instead of getting a random instance each time.
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cookies-settings-functional
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Used to enable us to capture users' functional cookie preferences.
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cookies-settings-performance
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Used to enable us to capture users' performance cookie preferences.
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cookies-settings-analytical
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Used to enable us to capture users' anonymous analytical cookie preferences.
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cookies-settings-targeting
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Used to enable us to capture users' targeting cookie preferences.
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CookiesOK
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To hide cookie bar if cookies already accepted.
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UMB-XSRF-TOKEN
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Required by site editors: Used by the content management system. Do not store any personally identifiable information.
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Functional cookies
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NAME
|
REASON FOR USE
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EXPIRES
|
URL
|
|
__sharethis_cookie_test__
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These third-party cookies are used to track which pages are being shared and by whom.
|
12 months
|
sharethis.com
|
|
Geolocation cookie |
This helps us identify your closest shop based on your current location. |
10 minutes - 1 week |
|
Performance cookies
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NAME
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REASON FOR USE
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EXPIRES
|
URL
|
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JSESSIONID
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Site performance monitoring
|
~20 minutes
|
beacon-1.newrelic.com
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Analytical cookies
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NAME
|
REASON FOR USE
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EXPIRES
|
URL
|
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_ga
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Registers a unique ID that is used to generate statistical data on how the visitor uses the website. These cookies are provided by Google Analytics and are retained for up to a year. They are first party cookies.
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12 months
|
google.com
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_gat
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Used by Google Analytics to throttle request rate. This cookie expires after 1 day. This is a first party cookie.
|
24 hours
|
google.com
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Advertisement and targeting cookies
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NAME
|
REASON FOR USE
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EXPIRES
|
URL
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|
di
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Add This toolbar session management cookie.
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2 years
|
addthis.com
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|
loc
|
Add This toolbar session management cookie.
|
3 months
|
addthis.com
|
|
dt
|
Add This toolbar session management cookie.
|
~ 1 month
|
addthis.com
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PREF
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You Tube session/tracking cookie (only on pages that display You Tube videos).
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10 years
|
youtube.com
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VISITOR_INFO1_LIVE
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You Tube session/tracking cookie (only on pages that display You Tube videos).
|
8 months
|
youtube.com
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use_hitbox
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You Tube session/tracking cookie (only on pages that display You Tube videos).
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At end of session
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youtube.com
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HSID
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You Tube session/tracking cookie (only on pages that display You Tube videos and user is signed into You Tube).
|
10 years
|
youtube.com
|
|
__utma
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Google tracking cookies.
|
24 months
|
google.com
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__utmb
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Google tracking cookies.
|
20 minutes
|
google.com
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__utmc
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Google tracking cookies.
|
At end of session
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google.com
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__utmv
|
Google tracking cookies.
|
12 hours
|
google.com
|
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__utmz
|
Google tracking cookies.
|
6 months
|
google.com
|
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_fbp
|
To store and track visits across websites.
|
3 months
|
facebook.com
|
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ps_analytics
|
Tracks which photos or galleries the specific user has seen. This information serves for marketing purposes.
|
29 days
|
-
|
|
loc |
Stores location data |
13 months |
addthis.com |
|
__atuvc |
This AddThis social sharing cookie stores an updated page share count. |
~ 13 months |
addthis.com |
|
__atuvs |
This cookie from AddThis is new and not yet documented, but has been assumed to serve a similar purpose to other addthis.com cookies. |
~ 13 months |
addthis.com |
|
na_tc |
Stores dynamic variables from the browser. |
24 months |
addthis.com |
|
ouid |
These cookies are for the purpose of sharing pages and content that interests you on our site through third party social networking or other websites. Psc and xtc hold binary values. Uid, uvc and uit cookies hold random string |
24 months |
addthis.com |
|
_hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjDoneTestersWidgets, _hjMinimizedTestersWidgets, _hjIncludedInSample, _hjShownFeedbackMessage |
These enable HotJar, a website analytics tool to see how visitors are moving around our website, so that we can improve their experience and help ensure they can find what they are looking for. |
~ 24 months |
hotjar.com |