Contact Us

Technical update

Due to global IT issues we are currently unable to access our electronic patient record system,  this issue is also affecting GP surgeries and district nurses. We are continuing to operate our services, using our business continuity plans.  As always, patient care and safety remain our absolute priority. We are actively monitoring and managing the situation and will provide updates here when we have them.

If you are a patient, family member or friend, and are uncertain about what to do, please call our 24 hour clinical advice line on 0117 915 9430

Ways to Get in Touch

We welcome your enquiries and comments. Find out how to get in touch with us, and how to get to the Hospice:

Email us

Please send us your enquiry by completing the form below.

If you are a patient, family member or friend, and need urgent advice, please call our 24 hour clinical advice line on 0117 915 9430. If you are a healthcare professional and need to send in confidential information about a patient please phone 0117 915 9430 and we will give you the appropriate secure email address. We aim to response to patient care enquires submitted on this form within 2-3 working days. 

Call us

If you are a patient, family member or friend, and are uncertain about what to do, please call our 24 hour clinical advice line on 0117 915 9430

We are delighted to enable British Sign Language users to contact our Clinical Advice Line using a free British Sign Language video interpreter.

If you are a carer, you can call our carers support line. Our social work team can be contacted whether you just need to talk, or need advice on accessing services on 0117 915 9450, 10am-4pm, Monday-Friday.

If you have a general enquiry please call 0117 915 9400

If you would like to speak to us about fundraising or our charity shops please call 01275 391 400

For media and communications enquiries, please contact Sue Thomas, Media & Communications Officer, on 07976 706120 or press@stpetershospice.org. For out of hours enquiries, Sarah Allen-Gunn, Head of Fundraising, Marketing and Communications (07909 807773) can be contacted.

Advice line staff member

Find us

The Main Hospice building and Inpatient Unit is located on Charlton Road, Brentry, Bristol BS10 6NL.

Our Fundraising Office is located in Long Ashton at Unit 18 Orchard View, Estune Business Park, Pear Tree Avenue, Long Ashton, Bristol BS41 9FR

To find your nearest Charity Shop, please use our Shop Location Map.

Getting to the Main Hospice and Inpatient Unit

St Peter's Hospice, Charlton Road, Brentry, Bristol BS10 6NL

If you are planning to visit our Brentry site and are experiencing any signs of respiratory illness, diarrhoea or vomiting we recommend that you do not do so until you are at least 48 hours clear of any symptoms.

Pedestrian Access

Pedestrian access to St Peter's Hospice is good. The local areas have pavements, crossings and other infrastructure.

Cycling

Bristol has a growing cycle network, but in the immediate vicinity of the site there are limited cycle paths. Ample secure cycle storage is available.

Bus links

Wessex bus route 508 stops outside the Hospice on Charlton Road. First Bus routes 1, 2 and 76 service stops which are a 10 minute walk away.

Rail links

St Peter’s Hospice is approximately 3.5 miles from Bristol Parkway station which is served by local and mainline train services, and 2 miles from Filton Abbey Wood station.

Driving

The Hospice has a car park with 4 spaces dedicated to patients' visitors and 8 disabled parking spaces.

 

How to Give Feedback

We greatly value your feedback. We want to learn from your experience, hear what we are doing well, and importantly how we might be able to improve both now and in the future.

Give feedback here

Technical update

Due to global IT issues we are currently unable to access our electronic patient record system,  this issue is also affecting GP surgeries and district nurses. We are continuing to operate our services, using our business continuity plans.  As always, patient care and safety remain our absolute priority. We are actively monitoring and managing the situation and will provide updates here when we have them.