What happens when you're admitted to the Inpatient Unit?
The Inpatient Unit team meets each morning to discuss admission requests, which may come from our community nurses, GPs or hospital colleagues. We plan admissions based on the urgency and complexity of a patient’s needs. This may mean you have to wait for a few days before a bed is available. We try to respond to urgent requests outside of normal working hours, including over weekends and bank holidays.
What should I bring with me?
Please bring all your current medication with you, including any over the counter medications. You will also need to bring in your own toiletries, clothing and nightwear. Unfortunately we can’t launder your clothing, so a family member or friend would need to do this for you during your stay.
We want you to feel as comfortable as possible while you're with us, so feel free to bring in photo frames, cushions, etc. to make you feel at home. Your personal property remains your responsibility, so we advise against bringing in valuable items or excess money.
What are the visiting hours?
Due to the exceptional circumstances of the COVID-19 pandemic, we have needed to introduce restrictions to Hospice visiting. These restrictions are under constant review and based on guidance from Public Health England. Our aim is to support our patients’ wishes to spend time with their loved ones, whilst balancing our duty to protect patients, family and staff from the risk of infection. Further information on our current visiting hours and guidance can be found here.
We request that you do not visit if you are unwell. In particular if you have diarrhoea, vomiting, severe cold or flu, are displaying any symptoms of Covid-19 OR you have been required to self-isolate because you or someone in your household has been in contact with someone who has symptoms of Covid-19.
Please contact the Nurse in Charge on IPU who can update you on our current visiting restrictions. Please be aware these can change at very short notice and/or be suspended. We will always try our best to communicate the reason for changes, and we appreciate that this is a very difficult time for our patients, their families and close friends.
If you are unable to visit and your loved one has access to a smart phone or tablet we can support a virtual visit via WhatsApp or Facetime. If they do not have access to their own smart device we do have iPads available to also facilitate a virtual visit. Please speak with the Nurse in Charge.
Is there any parking?
Free parking is available in the hospice car park, which also has some dedicated disabled parking spaces. If our car park is full, you’ll find on street parking available on neighbouring roads.
How are meals arranged?
We prepare your meals on site and can cater for any special dietary requirements. Our coffee shop is now open to visitors from 12pm-2pm, offering a selection of sandwiches, salads, soup, cake and hot drinks. Staff will provide hot and cold drinks on request if required. If visitors are staying in the Inpatient Unit, the catering team will supply a main meal at lunchtime and suppertime from the main menu.
What is the smoking policy?
We ask that everyone who comes to St Peter's Hospice takes note of our smoking policy.
We understand that not being able to smoke when you need to can cause distress. You will be offered nicotine patches, gum or inhalators to support you during your stay with us.
There is a designated smoking area for patients, but please be aware that Inpatient Unit staff are not able to take you there. Our staff have a responsibility to know where you are at all times, so if you do plan to go to the smoking area, please tell them. The smoking area is not accessible at night because the building is secured and alarmed.
Unfortunately we cannot recharge e-cigarettes within the hospice because of the potential fire risk. Please give your e-cigarettes to family members or carers to take home to recharge for you.
What about returning home?
We are not able to provide long term inpatient care, so most patients stay with us for around two weeks. Some people will return home, while others may move to a nursing home for longer term care. Other patients may spend the last days of their life here at St Peter's. Whatever your situation, our team will plan your discharge in full discussion with you and the people closest to you.