Emotional & Psychological Support Referral

Service description

The service offers support to patients under the care of the Hospice, as well as their carers and family members. The team will see people individually or in any type of family group and will work with any age group including young children.

We can support adults who have a responsibility for children and young people, helping with what to say to them and how to support them through the period of someone being ill and on into the bereavement period.

Once referred, the person will have an assessment appointment, following which they will be allocated to a therapist, a student therapist on placement or a volunteer. The person may also be asked to join a group. 

Referral criteria

  • Patients under the care of the Hospice
  • Family members and carers of patients
  • People who have been bereaved where the person who died was under the care or would have been eligible for the care of the Hospice.

Referral process

  • Patients, relatives and carers and the bereaved can refer themselves by calling 0117 915 9454.

Sand tray therapy

Technical update

Due to global IT issues we are currently unable to access our electronic patient record system,  this issue is also affecting GP surgeries and district nurses. We are continuing to operate our services, using our business continuity plans.  As always, patient care and safety remain our absolute priority. We are actively monitoring and managing the situation and will provide updates here when we have them.