"I Don't Know What to Say"

"I don't know what to say"

This 3 hour communication skills workshop provides an opportunity for anyone working in health and social care in a non-clinical role (for example receptionists and non-clinical managers) to develop their knowledge, confidence and skills in this area.

Course content

  • Recognising potential sources of distress in people experiencing loss and change related to significant illness and how that impacts on individuals and their families.
  • Exploring how professionals can respond in ways that may be helpful or unhelpful to people in distress.
  • Identifying communication strategies and skills that can support people experiencing strong emotions.
  • Developing personal knowledge and skills to enable you to feel more confident when handling difficult and challenging conversations.

Location

St Peter's Hospice, Charlton Road, Brentry, BS10 6NL

Cost

£50 per person

Available dates

15 May 2024 09.30 - 12.30

8 October 2024 13.30 - 16.30

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