Cookie Policy

Our Online Cookie Policy

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions

Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your consent

When visiting the site for the first time you will be presented with the option and ability to manage your cookies preferences.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

Where your data is stored

We store your data on secure servers in the UK.

Contacting us

If there are any questions regarding this privacy policy you may contact us.

Cookie policy

Cookies are small text files stored on your computer by websites that you visit. It is standard practice for all websites. They help website owners, like us, deliver a better experience to website users, such as you.

The cookies used by the St Peter's Hospice website don't contain any of your personal information (name, address, email address, payment details) and we can't use them to find out who you are. A few examples of where we use them include our shopping basket function and allowing you to share content with friends on social media networks.

You will find a breakdown of the cookies we use below, and what we use them for.

Strictly necessary cookies

NAME

 

REASON FOR USE

 

ASP.NET_SessionId

 

This is the default web application session cookie for session state management.

 

.ASPXAUTH

 

Records the identity of the user currently authenticated on the site.

 

__RequestVerificationToken

 

As a result, the form submission is unsuccessful.

 

ARRAffinity
ARRAffinitySameSite

 

Used to affinitize a client to an instance of an Azure Web App. Helps keep the user going back to the same app instance, instead of getting a random instance each time.

 

cookies-settings-functional

 

Used to enable us to capture users' functional cookie preferences.

 

cookies-settings-performance

 

Used to enable us to capture users' performance cookie preferences.

 

cookies-settings-analytical

 

Used to enable us to capture users' anonymous analytical cookie preferences.

 

cookies-settings-targeting

 

Used to enable us to capture users' targeting cookie preferences.

 

CookiesOK

 

To hide cookie bar if cookies already accepted.

 

UMB-XSRF-TOKEN
UMB-XSRF-V
UMB_UCONTEXT
UMB_UCONTEXT_C

 

Required by site editors: Used by the content management system. Do not store any personally identifiable information.

 

Functional cookies

NAME

 

REASON FOR USE

 

EXPIRES

 

URL

 

__sharethis_cookie_test__

 

These third-party cookies are used to track which pages are being shared and by whom.

 

12 months

 

sharethis.com

 

Geolocation cookie

This helps us identify your closest shop based on your current location.

10 minutes - 1 week

 

Performance cookies

NAME

 

REASON FOR USE

 

EXPIRES

 

URL

 

JSESSIONID

 

Site performance monitoring

 

~20 minutes

 

beacon-1.newrelic.com

 

Analytical cookies

NAME

 

REASON FOR USE

 

EXPIRES

 

URL

 

_ga
_gid

 

Registers a unique ID that is used to generate statistical data on how the visitor uses the website. These cookies are provided by Google Analytics and are retained for up to a year. They are first party cookies.

 

12 months

 

google.com

 

_gat

 

Used by Google Analytics to throttle request rate. This cookie expires after 1 day. This is a first party cookie.

 

24 hours

 

google.com

 

Advertisement and targeting cookies

NAME

 

REASON FOR USE

 

EXPIRES

 

URL

 

di
uid
uvc
psc

 

Add This toolbar session management cookie.

 

2 years

 

addthis.com
s7.addthis.com

 

loc

 

Add This toolbar session management cookie.

 

3 months

 

addthis.com

 

dt

 

Add This toolbar session management cookie.

 

~ 1 month

 

addthis.com

 

PREF

 

You Tube session/tracking cookie (only on pages that display You Tube videos).

 

10 years

 

youtube.com

 

VISITOR_INFO1_LIVE

 

You Tube session/tracking cookie (only on pages that display You Tube videos).

 

8 months

 

youtube.com

 

use_hitbox

 

You Tube session/tracking cookie (only on pages that display You Tube videos).

 

At end of session

 

youtube.com

 

HSID
dkv
LOGIN_INFO
SID

 

You Tube session/tracking cookie (only on pages that display You Tube videos and user is signed into You Tube).

 

10 years

 

youtube.com

 

__utma

 

Google tracking cookies.

 

24 months

 

google.com

 

__utmb

 

Google tracking cookies.

 

20 minutes

 

google.com

 

__utmc

 

Google tracking cookies.

 

At end of session

 

google.com

 

__utmv

 

Google tracking cookies.

 

12 hours

 

google.com

 

__utmz

 

Google tracking cookies.

 

6 months

 

google.com

 

_fbp

 

To store and track visits across websites.

 

3 months

 

facebook.com

 

ps_analytics

 

Tracks which photos or galleries the specific user has seen. This information serves for marketing purposes.

 

29 days

 

-

 

loc
ssc

Stores location data

13 months

addthis.com

__atuvc

This AddThis social sharing cookie stores an updated page share count.

~ 13 months

addthis.com

__atuvs

This cookie from AddThis is new and not yet documented, but has been assumed to serve a similar purpose to other addthis.com cookies.

~ 13 months

addthis.com

na_tc

Stores dynamic variables from the browser.

24 months

addthis.com

ouid
uid
psc
xtc
uvc
uit

These cookies are for the purpose of sharing pages and content that interests you on our site through third party social networking or other websites. Psc and xtc hold binary values. Uid, uvc and uit cookies hold random string

24 months

addthis.com

_hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjDoneTestersWidgets, _hjMinimizedTestersWidgets, _hjIncludedInSample, _hjShownFeedbackMessage

These enable HotJar, a website analytics tool to see how visitors are moving around our website, so that we can improve their experience and help ensure they can find what they are looking for.

~ 24 months

hotjar.com